distance selling regulations uk faulty goods

How to complain if your parcel is late or doesn't turn up - Which.

Distance selling explained is a guide for retailers and their staff on regulations that affect buying and selling goods and services via the internet, by phone or by.
Can I insist on a refund instead of the offered credit note for faulty goods? You may have extra rights under distance selling regulations; you may have the right.

distance selling regulations uk faulty goods

The Distance Selling Regulations Explained - In Brief.
Returning Faulty Goods – Your consumer rights - Claims Financial.
Under the Distance Selling Regulations (2000) you have the right to cancel the. to Ted Brewer Violins, The Terrace, Grantham Street, Lincoln, LN2 1BD, England. . Returning Faulty Goods - Please be sure returned goods are faulty and the.
They must also fully describe the goods for sale and orders must be. UK & European Countries will be covered by the "Distance Selling" Regulations.. remember that if you have problems like faulty goods or non-delivery, it might. Although your contract will probably be covered by U.K. law if you paid for the goods using.

Are you entitled to a refund when the item you've bought is faulty.

BBC News - Next breaks refund rules for online deliveries - BBC.com.
Trade Advice Document - Liverpool City Council.
Letter to ask for a faulty item to be repaired or replaced - Which.